About the Organization

Center for Community Alternatives (CCA) supports and builds power with people across New York State who have been affected by mass incarceration, criminalization and community disinvestment. Through a statewide network of direct services, advocacy, and organizing, and by supporting the leadership of directly impacted people, we advance civil and human rights for all New Yorkers. CCA works to build a world where everyone has what they need to thrive. 

Why Join the Team?

At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience, and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance.

Position Summary: CCA’s Youth Services Department is seeking a qualified administrative professional to oversee the facility operations and administration of CCA’s Seeds to Roots Youth Action Center located in Brownsville, Brooklyn. 

This position is fully in person at the center Monday through Fridays 10 – 6pm.

Direct Supervisor: Senior Director of Community Programs

Responsibilities:

Outreach and Client Facing Services (75%) 

•  Outreach to and maintain engagement with participants across all departmental programming 
• Conduct intakes with new participants and document youth’s contact information, employment experience, and employment plans  

• Assist participants with action plans, transitional plans, and address employment barriers (resume, cover letter, certifications, photo ID, birth certificate) 

•  Maintain contact with contracted facilitators for participant progress and support areas 

• Complete weekly outreach goals for participants enrolled in the Education and Employment Department’s programs 

• Collaborate with internal and external partners, including contracted facilitators, regarding participant engagement and develop participant outreach strategies and share with the Career Readiness Coordinator 

• Support team in the research and development of Curriculum and Professional Development Training  

• Outreach to potential Internship Subcontractors.  

 Administration, Data Collection and Reporting (25%) 

•  Report participant demographic, programmatic, and milestone data in all internal databases, including QuickBase; ensure Director of Education and Career Readiness Coordinator is updated regularly on participant engagement    
• Generate and save all participant documentation group and 1:1 notes; intakes; outreach attempts and contacts; resumes and cover letters; save and track in all internal trackers, including Quickbase 

• Complete internal weekly reports, as required by Director of Career Readiness 

• Attend and participate in weekly department meetings 

 QUALIFICATIONS

• Bachelor’s degree in youth development, social work or related field preferred but not required
• At least 2 years’ experience working directly with youth and/or young adults
• Awareness of trauma-informed approaches, positive youth development and restorative practices
• Strong written and verbal communication and advocacy skills
• Excellent community-building, outreach and networking skills
• Strong interpersonal and teambuilding skills
• Bilingual (English/Spanish) a major plus

 ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME.

• 12 paid holidays per year
• 20 days of earned time off (ETO) for full-time staff, with ability to use after 90-days of employment. 
• Time off is earned starting on your first day.
• 7 days of paid sick time
• 100% paid family leave
• 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment 
• Public Service Loan Forgiveness (PSLF) Program

CCA Website: HERE